Andy Charlton
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NHS Digital

Role
Senior UI Designer
Years
2015–18
Campaigns
Change4Life, Start4Life, School Zone, Be Clear on Cancer

NHS Digital is where I really learnt the ropes: agile teams working to the Government Digital Service’s standards, with user needs and accessibility front and centre.

I joined as a mid-weight, became a senior, and led the redesign of some of Public Health England’s biggest campaign sites.

The Change4Life website on a laptop and a phone

Users first

Each project was a team: a UX designer, a content designer, developers and a project manager. I balanced ministers, agencies like Ogilvy and Saatchi & Saatchi, and partners like Disney, while speaking up for the user.

A research workshop with sticky notes
Watching a user test from an observation roomUser stories for teachers, printed and annotated
Research, user testing and user stories.

Change4Life

To writeWhat Change4Life needed, and what I changed.

Change4Life page layoutsAnimated Change4Life food and drink icons

Start4Life

To writeWhat Start4Life needed, and what I changed.

Sketches and sticky notes on a whiteboardThe Start4Life homepage on a laptop
Start4Life pages on three phones

School Zone

To writeWhat PHE School Zone needed, and what I changed.

The School Zone homepage on a laptopSchool Zone pages on three phones
School Zone page layoutsSchool Zone’s resource filters on mobile

Be Clear on Cancer

To writeWhat Be Clear on Cancer needed, and what I changed.

Be Clear on Cancer on a tablet and a phoneBe Clear on Cancer pages at different widths

Outcome

To writeWhat came of it: reach, results, or what the sites went on to do.

More Work

All work